Version 9 August 2026 — heartbeat-gated free trial

Customer Terms

These terms form the agreement between you and Josiah Barrett trading as Aurum Signal (“Aurum”, “we”, “us”) when you buy or use the Aurum software, website, research, alerts, installer or MT5 bridge (“Service”). They do not remove your statutory consumer rights.

1. Eligibility and suitability

• You must be 18 or over, legally capable of contracting, and use an account you are authorised to control.
• You remain responsible for deciding whether trading and the Service are appropriate for you. Aurum does not assess financial suitability or provide personal investment advice.
• You must provide accurate contact, MT5 login, server and account-type information. Never provide us with your MT5 trading password.

2. What Aurum supplies

Aurum supplies licensed software and research tools that may analyse markets and send or automate instructions through your own MT5 installation when all configured gates permit. Research, validation, paper proof and safety checks reduce certain risks but do not predict or guarantee results. Features, supported markets and eligibility may change for safety, broker compatibility, law or maintenance.

3. Licence and accounts

Your licence is personal, limited, revocable, non-transferable and normally locked to the stated MT5 account and broker server. You must not share, resell, reverse engineer, bypass licensing or safety controls, impersonate another user, create duplicate accounts, misuse research capacity, or use the Service unlawfully. Account changes may be rate-limited for security.

4. Customer control and obligations

• You control your broker account, deposits, withdrawals, leverage, MT5 permissions and whether Algo Trading is enabled.
• You must check broker and prop-firm rules, maintain secure devices, install updates, monitor alerts and keep sufficient free margin.
• You must stop the Service if behaviour appears wrong and promptly report suspected compromise.

5. Subscription, credits and account-specific fees

The checkout shows the tier, monthly price, tax if applicable, trial or discount, and first payment date. For a monthly plan, checkout first saves the payment method without starting the free-trial clock. The 14-day free trial begins only after Aurum records a fresh, authenticated heartbeat from the exact MT5 login and broker server authorised by the customer’s signed licence. A rejected, stale, internal, unmatched or unauthenticated status cannot start it. The first monthly charge falls due after the trial ends, and subscriptions then renew at the displayed price until cancelled. Trial activation does not approve a strategy or override any execution-safety gate.

• Demo account: demo performance is never billable and never creates affiliate commission.
• Personal live account: one rate applies according to the account balance recorded by the authenticated MT5 heartbeat: under £250, 9.75%; £250–£999.99, 9.25%; £1,000–£4,999.99, 8.75%; £5,000–£24,999.99, 8.25%; and £25,000 or more, 7.75%. Subscription tier, service age and referral status do not increase this percentage. A customer with verified current participation in Aurum’s opt-in distributed research worker receives a 2.25 percentage-point reduction from the applicable band. Eligibility is established by signed worker contact, normally remains current for 35 days after the latest verified contact, and does not weaken trading, validation or execution gates. Any affiliate commission is paid from Aurum’s fee and never added to the customer’s rate. Recorded withdrawal adjustments are included; unrealised gains and negative performance do not create a performance fee.
• Prop-firm account: a 22.25% service fee applies only to an actual reward that Aurum has verified after the account reaches funded status. The verified research-participation discount reduces this to 20% while eligible. Challenge equity, a passed challenge without funding, unrealised gains and unverified rewards are excluded.

Affiliate commission, where applicable, is paid from Aurum’s eligible service fee at the approved affiliate rate; it is not an additional percentage charged to the customer. Research Credits buy specified research capacity or convenience only. They cannot weaken risk controls, accelerate live approval, increase leverage or guarantee trades. Credits have no cash value and expire or roll over only as stated at purchase. Failed or overdue payment may suspend access without closing or managing broker positions for you.

Optional AI Trader sessions

AI Trader is a separately metered conversational analysis feature. A session lasts for the stated duration and message allowance. Professional-plan customers may claim one complimentary session every 72 hours; unused complimentary access does not accumulate. Purchased session packs expire 180 days after purchase unless checkout states a longer period. Advanced pricing is 10% above Professional pricing and Essential pricing is 10% above Advanced pricing.

AI-generated replies, reports, timescales, scenarios and profit expectations may be incomplete or wrong. They are information, not a promise, personal recommendation or strategy approval. AI Trader can nominate only an already-approved, current setup and cannot itself send an order unless the customer expressly enables gated nomination for that session. Every nomination remains subject to the normal licence, tenant, heartbeat, strategy, affordability, spread, slippage, news, correlation, expiry and duplicate-order controls. A block cannot be bought or overridden with AI usage.

6. Cancellation and changes

You may cancel future renewal by contacting support using the details on the Cancellation page. Cancellation does not itself close MT5 positions or remove installed files. Statutory cooling-off and digital-content rules apply as described there. We will give reasonable notice of material adverse changes where practicable; if you reject them, your remedy is to stop using and cancel the Service.

7. Service availability and updates

No online or broker-connected service is uninterrupted. We may pause trading commands for stale heartbeat, licence mismatch, data failure, abnormal execution, safety investigation, maintenance or legal reasons. Updates may be mandatory. We are not responsible for broker pricing, execution, outages, rejected orders, prop-firm decisions, internet failures or third-party services outside our reasonable control.

8. Intellectual property and research sharing

Aurum and its licensors retain the Service, code, branding and research methods. Subject to the Privacy Notice, the Service may use anonymised or aggregated execution and research telemetry to improve validation across brokers. It must not include MT5 passwords or identify another customer to you.

9. No promises about performance

Backtests, simulations, demonstrations, countdowns, paper results and prior performance are not guarantees or reliable indicators of future results. “Approved”, “protected” or similar labels describe internal checks, not safety from loss.

10. Liability

Nothing excludes liability that law does not permit us to exclude, including fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. We provide the Service with reasonable care and skill. Subject to those rights, we are not liable for speculative profit, market loss caused by your trading decisions, broker conduct, unauthorised account use caused by your failure to protect credentials, or indirect business loss. Any contractual cap must not reduce mandatory consumer remedies and will be assessed under applicable fairness law.

11. Suspension and termination

We may suspend or terminate access where necessary for safety, non-payment, fraud, abuse, sanctions, regulatory risk or material breach. Where reasonable, we will explain and allow correction. Termination does not affect accrued rights, payment obligations or provisions intended to survive.

12. Law, complaints and contact

English law applies and consumers retain mandatory protections and courts available in their home UK nation. Raise complaints through our Complaints process. Contact Only1syre@gmail.com. Supplier postal address must be inserted before paid public launch.